All orders placed on Noya abide by the below shipping commandments.
- If you are located outside India and would like to know how to get Noya Products, shoot us an email at [email protected] and we'll figure it out!
- We offer FREE shipping for pre-paid orders above a minimum order amount, which is notified from time to time. We also offer Cash-On-Delivery to many locations at a nominal cost. You should consider the shipping rates shown at the time of check-out to be final.
- We ship Monday to Saturday, excluding public holidays. Transit time to locations depends on courier loads, local conditions, and a variety of other factors, although we estimate a 3-5 day transit time in most cases.
- We ship through multiple logistics partners. Currently, we are partnered with: Blue Dart, FedEx, Aramex, Delhivery, Ecom Express & DTDC.
- While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
- Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you will have to place multiple orders.
- If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us on +91 7575848420 or send us an email at [email protected], mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
- Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
- We try our best to accommodate special requests (such as expedited delivery, delivery at certain times of the day, deferred delivery), but we cannot guarantee that these requests will be fulfilled by our courier partners. If you aren’t sure, we encourage you to call us before placing your order.